FAQs

We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.

How do I track my order?

Tracking your order is easy! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track your order’s status on our Order Tracking page.

What payment methods do you accept?

We accept: PayPal, Debit Cards, and Credit Cards (Visa, MasterCard, American Express, Discover)

All card payments are securely processed through our official payment gateway provider, PayPal.

All transactions are processed in U.S. Dollars (USD).

Do you offer international shipping?

No, we currently ship our products within the US only.

How can I contact your customer support?

You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address: [email protected]. We’re here to assist you with any questions or concerns you may have.

Are the sizes true to measurements?

We provide detailed size charts for each product to help you find the perfect fit. Please refer to the size chart on the product page to ensure you choose the right size.

Can I modify or cancel my order after it's been placed?

We process orders quickly to ensure fast delivery, so modifications or cancellations can be accepted within 12 hours of placing your order. Contact our customer support as soon as possible, and we’ll do our best to assist you.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services. You can ask for this option by adding a note in the order note form.

How do I care for my garments?

Care instructions can usually be found on the product’s care label or on the product page itself. We recommend following the provided guidelines to ensure the longevity and quality of your items.

What if an item I want is out of stock?

If an item you’re interested in is currently out of stock, you can sign up for notifications to be alerted when it becomes available again. Just enter your email on the product page, and we’ll notify you as soon as it’s back in stock.

Can I change my shipping address after placing an order?

Please contact our customer support team within 12 hours of placing your order if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.

FAQs

SPEROK

Information

Our Policy

Follow us on